HomeHomeRegistered User...Registered User...General Discuss...General Discuss...How to capture criteria for "unstructured" processes?How to capture criteria for "unstructured" processes?
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4/8/2012 4:39 PM
 

The "high-level" method of process characterstics tagging proves to be a very useful to get critical business stakeholders to agree on positioning and mandate for processes. They also find it easy to understand.

Next step for processes found not performing so well could be to use Hammer maturity critiera to look at potential improvement suggestions.

But to look into the requirements for information solutions we need a better framework to look into what we mean by flexibility, informal data or working methods. A good approach is presented by Ilia Bider/Erik Perjons "Preparing for the era of could computing: Towards a framework for selecting business process support services", BPMDS12_final.pdf

They suggest process assessment methods to identify need for 1. Information logistics support; 2. Intra-step collaboration support; 3. Inter-step collaboration support; 4. process flow restrictions support; 5. process flow support; 6. Participation restrictions enforcement.

This could be a good input for a workshop!

 
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HomeHomeRegistered User...Registered User...General Discuss...General Discuss...How to capture criteria for "unstructured" processes?How to capture criteria for "unstructured" processes?